A 70-person professional services firm in Tampa came to us last year with a problem that was getting worse every month. Their IT labor costs kept rising, but their productivity kept falling. Each of their three offices used different systems, different devices, and different security tools. Ticket volume was high, but resolution time was even…Continue Reading
Fifteen Years of Service, Trust, and Technology That Works 🎧Listen to the Founders: Craig Walicek and Bill Garrett share how CIO Technology Solutions began, what has kept them grounded, and where they see the future of IT heading. Fifteen years ago, CIO Technology Solutions started with the simple belief that businesses deserve an IT partner…Continue Reading
The Clock Has Run Out on Windows 10 Windows 10 has officially reached end of life (EOL). That means: No more updates No more security patches No more Microsoft support For businesses in Tampa still running Windows 10, this creates serious security and compliance risks. Hackers target unsupported systems because they know new vulnerabilities will…Continue Reading
Large language models (LLMs) and natural language processing (NLP) are taking the business world by storm. Subsets of artificial intelligence (AI) frameworks, these language-based operations power applications like ChatGPT and customer service solutions such as chatbots. Data shows the growing power of these intelligent options: ChatGPT became the fastest-growing consumer application in history just two…Continue Reading
Authentication is the process of verifying user identities before granting them access to secure accounts, software applications, or network services. Usernames and secured passwords are the most familiar form of authentication: Employees or customers provide their registered username and chosen password to gain access. The problem? If passwords are stolen, bad actors can easily gain…Continue Reading
With Hurricane Dorian expected to make landfall on Florida’s Atlantic coast late Monday/early Tuesday, many Floridians are preparing to buy supplies and review their evacuation plans. What should businesses do to prepare? Being prepared will not only save you time and money but could also save your business. From initial planning and crisis management to…Continue Reading
Securing critical data in the cloud during this wave of file-less cyber attacks can pose serious security risks when moving from a traditional enterprise data center into a cloud environment. Even in private clouds, financial organizations face intensified risks from having multiple data sets and applications sharing on the same physical services. Banks, credit unions…Continue Reading
No company is safe from human error. Statistics indicate that every year, over one billion records of data are compromised due to common mishaps. More than 90 million IT-related accidents are reported in the US alone. It gets worse; A whopping average of $15 million in damages relentlessly plague even the most prestigious and security…Continue Reading
Security is such an important factor of every day life that an annual day of recognition for has been established. Given the state of security and the advent of hackers and cybercrime in recent history, one would think that this occasion had been established as a direct response. The fact is, Computer Security Day is…Continue Reading
The Holidays are now upon us and many will traveling. Whether it is to visit relatives, a secondary corporate location or client site across the country, travel may be part of your plans. In this day and age and considering the Internet Of Things and BYOD (Bring Your Own Device), the practice of taking extra…Continue Reading