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Network Design

Network Design: A High-Level Overview

Most businesses rely on their networks to execute core business functions. Unplanned network downtime can cost businesses as much as $9,000 per minute.  Network design is one of the most critical factors determining your network’s vulnerability to unplanned downtime and other issues. This high-level overview will help you understand what to look for in a…Continue Reading

What Is Remote IT Support?

Remote IT support — also called remote technical support — is a service framework that allows off-site providers to assist in resolving technology issues and manage business IT environments at a distance. For example, companies might choose remote support for help desk operations, in turn making it easier for staff to resolve common IT issues….Continue Reading

AI Security: Are Language-Processing Tools A Threat?

Large language models (LLMs) and natural language processing (NLP) are taking the business world by storm. Subsets of artificial intelligence (AI) frameworks, these language-based operations power applications like ChatGPT and customer service solutions such as chatbots. Data shows the growing power of these intelligent options: ChatGPT became the fastest-growing consumer application in history just two…Continue Reading