1. Revolving Door Syndrome and Overworked MentalityOftentimes, SMBs have individuals within their company IT departments that easily become overwhelmed with daily activities. Add to that the constant call for “immediate assistance needed” by others within your organization, the result can be a revolving door between HR and your IT department due to being overworked and, perhaps, under appreciated personnel. Partnering with an MSP can eliminate much, if not all, of the workload. Network and systems monitoring, backups, security implementation and monitoring, and keeping systems updated with the latest patches are all tasks that are handled by your Managed Services Provider. This will reduce the workload your IT department greatly and allow them to focus their efforts on other tasks and allow your business to function more smoothly
2. There is no long term IT Strategy plan of actionDo you have a plan in place for leveraging cloud computing in the future? Or dealing with the IoT (Internet of Things)? Do you have a policy in place regarding BYOD (Bring Your Own Device)? Being prepared for the future is a necessary best practice which can help keep you competitive in your market space. A competent Managed Service Provider can help you plan for the future and provide a road map for implementing new technologies and resources and allow you to maintain a competitive presence.
3. Using too many temporary staffing solutionsIf you are using a high number of temporary staff to help with the workload or projects, this may be a sign that you are understaffed. This may also be a result of the first point regarding the revolving door or overworked mentality, both of which should be addressed immediately. If your business is growing faster than you can keep up with you may need to hire temporary staff to match that need. Partnering with a Managed Services Provider, like CIO Tech, allows your business to grow without the added stress of having to hire full time, part time or even temporary staff to keep up with the growth and maintain business continuity. If you have a large long-term project you may need to hire staff to meet the needs of this project. Once the project is completed they will no longer be needed. This isn’t always the best scenario for the workers, or your HR department. An MSP can provide what is needed to meet the goals of a project without any unnecessary commitments or promises to IT workers.
4. Juggling Multiple Vendors and Service ProvidersManaged Services can provide everything IT-related under one umbrella, with one monthly fee and no contract. No longer would it be necessary to contract with multiple vendors who provide different services. A Managed Service Provider can provide the services you need when you need them, and all under one roof.
5. Poor Response Time from Your IT DepartmentBusiness Continuity is paramount to your success. If your IT staff is overwhelmed (point number one?), their response times will suffer. Consequently, others in your organization who need IT services may be at a stand still, and this can be detrimental to daily activities. If your staff is having to wait for simple software upgrades, patch installs, equipment installation and upgrades and other service needs, you are losing time and money. Partnering with CIO Tech as your Managed Service Provider can remove the excess waste by virtue of our ticketing system allowing service requests to be handled more expeditiously, saving you time and money and freeing up your IT staff for more operational procedures.
If you have been on the fence and unsure as to whether or not you want, or need, to partner with a Tampa Managed Service Provider, talk with us. We can explain the many benefits of such a relationship and the good it will do your business.